Privacy Policy
Last Updated: January 12, 2025
This Privacy Policy describes how M.P.H. Property Service LLC ("we", "our", or "us") collects, uses, and protects your information when you interact with our website and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you submit a form, request a quote, or contact us, we may collect:
- Name
- Phone number
- Email address
- Address
- Service details
Website & Usage Data
We may automatically collect:
- IP address
- Browser type
- Pages visited
- Time spent on site
This data helps us improve performance and user experience.
How We Collect Information
We collect information through:
- Website contact and quote forms
- Direct communication (calls, texts, emails)
- Website analytics tools and cookies
How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Deliver requested services
- Send appointment confirmations and updates
- Communicate service-related information
- Send marketing and promotional messages (only if you opt in)
- Improve our website and operations
SMS Communications & Consent
By providing your phone number through our website forms or communication channels, you may consent to receive SMS messages from M.P.H. Property Service LLC.
These messages may include:
- Transactional Messages (service-related): Appointment confirmations, scheduling updates, service notifications, and follow-ups
- Marketing Messages (optional): Promotions, discounts, seasonal offers, and special announcements (only if separately opted in)
Consent to receive marketing messages is not a condition of purchase.
Message frequency varies based on your interaction with our services.
Message and data rates may apply.
You may opt out at any time by replying STOP or request assistance by replying HELP.
No Sharing of SMS Opt-In Data
M.P.H. Property Service LLC does not share, sell, rent, or disclose mobile opt-in data or consent with any third parties or affiliates for marketing or promotional purposes.
This information is used solely for communication between you and our business.
Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Service providers that help operate our business (e.g., CRM, messaging platforms)
- Legal authorities when required by law
Data Protection
We implement reasonable security measures to protect your information, including:
- Secure data transmission
- Limited access to sensitive information
- Use of reputable third-party platforms
However, no method of transmission over the internet is 100% secure.
Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and usage behavior
You may disable cookies through your browser settings.
Your Rights
You have the right to:
- Request access to your personal data
- Update or correct your information
- Request deletion of your data
- Opt out of communications at any time
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
Contact Information
M.P.H. Property Service LLC
📞 (585) 639-4754
📧 mphpropertyservice@gmail.com
📍 73 Mission Hill, Brockport, NY 14420
